How to contact Customer Service?
Email: customerservice@shopdreamcatchers.com

Our business hours:
Monday to Friday
7:00 am to 4:30 pm PST

Where is the product made?
All products are handmade in the Fraser Valley in British Columbia, Canada.

Do you do special orders?
Yes, we can do special order requests for a minimum of 36 pieces. Please email us your specific request. Note that there is no RETURNS on special orders.

When will my order be shipped?
All orders (excluding “special orders”) will be shipped within 7-10 business days from British Columbia, Canada. 

What kind of hide/leather do you use?
We use cow, goat, lamb and pigskin.

What kind of feathers do you use?
All of our feathers are domestic feathers: turkey, duck and chicken.

Do you use real eagle feathers?
No, we do not use genuine eagle feathers.


NOTE: We have made every effort to display as accurately as possible the colours and images of our products that appear in our store. We can't guarantee that your computer monitor's display of any colour will be accurate. 

Due to the handmade nature of our products, quality/colours of materials will vary.

All descriptions of products or product prices are subject to change at anytime without prior notice.